OMNI Trust Center

Privacy Statement & Terms Of Use

We at VL Virtual Logistics Inc. are committed to providing a secure experience and safeguarding your personal information. We never sell personal data and we carry out all processing operations in strict compliance with the EU General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (CCPA), as well as the Laws of Canada, where VL Virtual Logistics Inc. is incorporated.

This Privacy Statement was created to explain why we collect particular information and how we will protect your personal privacy within The Site. We reserve the right to change this policy at any time. By using or navigating around The Site or utilizing any of the services we provide here, you acknowledge that you have read, understand and agree to be bound by this Privacy Statement. If you do not agree to be so bound, do not remain on the Site.

Any person is authorized to view the information available on The Site. The information contained on The Site may only be used for informational, non-commercial purposes and the material may not be altered or modified in any way. Any use of software and associated documentation is subject to a licence agreement between the user and VL Virtual Logistics Inc. You must read the licence agreement and indicate your agreement to its terms and conditions prior to using the software.

All information is provided “as is” without any warranty whatsoever, either expressed or implied. In no event will VL Virtual Logistics Inc. be liable for any special, incidental, indirect or consequential damages of any kind or any damages resulting from the loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability arising out of or in connection with the use or performance of the information on The Site.

Descriptions of, or references to products and services within VL Virtual Logistics Inc. web site does not imply endorsement of that product and service or publication. All registered trademarks remain the respective trademarks of their respective owners and are used for identification purposes only.

Platform Certifications and Audits

WAR Certification

Well Architected Review

FTR Certification

Foundational Technical Review

PII Audit

Personal Identifiable Information Audit


Fully Compliant Since Inception

We collect an IP address from all visitors to our site. We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information unless directly provided by the user.

The Site uses cookies. You have the ability to accept or decline cookies. By using this website, you agree to our use of cookies.

The Site uses third party tracking to optimize the user experience. This allows us to provide our website visitors with a better experience as well as analyse user trends.

We will retain your personal information, should you provide it, for the period necessary for the purposes for which the data was collected or until it is no longer needed, whichever is the longer.

Users can request to have their data permanently deleted from The Site by contacting gdpr[at]

The California Consumer Privacy Act, also referred to as CCPA, is a privacy-centric bill aimed at protecting the privacy of California consumers that will be effective on January 1, 2020.

If you are a VL OMNI customer, under the CCPA you’re considered the ‘business’ and VL OMNI is the ‘service provider’. As such, we at VL OMNI are responsible for processing the data our service captures on your site and is stored on our servers. As noted in our Privacy Policy on this page, we will never sell personal data to third parties.

Because of the many product and process enhancements we made in preparation for the 2018 European Union General Data Protection Regulation (EU-GDPR), when the CCPA was signed we were already well-positioned to support customers needing to comply. We have updated our Terms of Service and Privacy Policy to reflect the CCPA post-EU-GDPR.

The CCPA is a large piece of legislation and covers many topics that have no direct impact or tie with your use of VL OMNI. However, there are areas of the CCPA where your customers might have rights that relate to your use of VL OMNI. We’ve included a brief explanation of their rights and how VL OMNI can be used in a manner that supports you in servicing them below.

1. Privacy notice
Under the CCPA, businesses must update privacy notices to specifically state what data is collected, categorize the data collected, explain the purpose for the data’s use, identify third parties with which that data is shared, and communicate the rights available to an individual.

The lawful disclosure and consent have always been part of VL OMNI’s Terms of Service, located on this page.

We recommend that you perform a full review of your company’s terms of service and privacy policy to ensure you meet the CCPA’s requirements and, if necessary, disclose the use of VL OMNI.

2. Personal information requests (right of access and deletion)
Under the CCPA, California consumers may have the right to request and receive a list of personal information and additional details a business collects (or has collected), as well as the intended business use for collecting this data.

The consumer may also be able to request that any specific personal information be deleted. With the exception of specific types of data (e.g. billing or other regulatory required information), these deletion requests must be fulfilled by you, the business.

3. IP addresses
Under CCPA, an IP address may be considered personal data if it can identify a household.

We collect an IP address from all visitors to our site. We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information unless directly provided by the user.

To opt out of any email communications sent by VL, please click the ‘unsubscribe’ link in the footer of the email in question for removal from further communications.

We may disclose your personal information in special cases if required to do so by law, court order or other government or law enforcement authority; or when we believe in good faith that disclosing this information is otherwise necessary or advisable, including, for instance, to identify, contact or bring legal action against someone who may be causing injury to or interfering with the rights or property of VL Virtual Logistics Inc., another user or anyone else that could be harmed by such activities.

Any personal correspondence you send to us, including e-mail and letters, as well as correspondence from other customers or third parties about your activities or postings pertaining to VL Virtual Logistics Inc., and all entries made by you onto The Site will be collected and stored. Any notes, ideas, suggestions, or other material submitted by users will be treated as the property of VL Virtual Logistics Inc.

This Privacy Policy is subject to change may be updated from time to time. VL Virtual Logistics’ updated privacy statement will be posted on this The Site within a reasonable period of time so our users may be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.


All information on The Site is the property of VL Virtual Logistics Inc. and is protected by international copyright law. In addition certain other information is copyrighted by other third parties. Unless otherwise specified, material on The Site can not be copied or republished without the written permission of VL Virtual Logistics Inc.