Creating A Flawless Customer Journey – A VL OMNI Video
It’s still August: Why do we keep talking about Black Friday Cyber Monday? Because the clock is ticking. BFCM is less than 3 months away, and if you’re trying to implement a new system or data integration strategy, that’s really not a lot of time! Hopefully, your business has already developed your core strategy and application strategy, and are now focused on the ways your business can integrate data across your organization and technology stack — an important factor for any day of the year, but critical for high-volume sales holidays like BFCM.
In this presentation, VL OMNI breaks down four important elements that come together to form a great data integration strategy. Flipping through the presentation, you should ask yourself if your current strategy is hitting all these marks; if not, you have a clear roadmap to improving things well in advance of BFCM. From understanding the ways your data moves within your business, to how this movement can impact things as seemingly far-reaching as customer experience, to managing your data in a post-GDPR world, this presentation is a quick way to do a data integration and automation health check before the year’s end.
Take a closer look and download our presentation on how to create a flawless customer journey.